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How to change my mobile number for MFA

Multi-factor authentication update mobile

Written by Sumit Sahdev

📱 How to Change My Mobile Number for MFA

System Role: All Workspace Users
Where to Access: Your Workspace > My Profile > Profile Details


🧭 Overview

Your mobile number is used for Multi-Factor Authentication (MFA)—a key part of keeping your account secure. If you’ve changed numbers or want to update it, you can easily do so in your profile settings.

🔐 MFA helps protect your account by sending you a secure login code via SMS. A backup code is also sent to your registered email.


🪜 Step-by-Step Instructions

  1. 🔝 Go to the top-right corner of your Staffing Workspace

  2. 👤 Click on your Profile icon

  3. 🧾 Select My Profile from the dropdown

  4. 📋 In the left-hand menu, click on Profile Details

  5. 📱 Update your mobile number in the designated field

  6. ✅ Click Save Changes


🔔 What Happens Next?

  • Your new number will be used for all future MFA login codes

  • You will still receive MFA codes via email as a backup

  • You can log in using either method (SMS or email)

🔄 Be sure to enter the correct number so you don’t lose access to your account.


Need help updating your MFA info? 💬 Chat with us anytime using the Jombone Support Messenger inside your workspace.


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