Overview
The OneID Check is a fast, secure identity verification tool integrated into Jombone via Certn. It simplifies onboarding by allowing you to validate a candidate’s identity within minutes—no paperwork or additional systems required.
📍 Where to Initiate
You can start the OneID Check from:
Candidate Search
Applicant Tracking System (ATS)
My Network
Candidate Teaser (within JEM tabs)
👉 From the three-dot menu (⋮), click Initiate OneID Check.
🔐 How It Works
Once selected, a confirmation popup will appear:
You’ll be shown a unique verification code.
Enter the code and click Confirm.
This will:
Send an email to the candidate from Certn with a secure OneID link.
Notify the logged-in user that the check was triggered.
📨 The candidate follows the Certn link and completes the OneID verification steps.
📈 OneID Status Icons
Status icons appear beside the candidate’s name and update automatically.
Icon | Status | Tooltip Example |
Orange Badge | In Progress | OneID Check In-Progress - Updated at 10:15 AM ET |
Orange Triangle | Complete - Review | OneID Check Review - Updated at 12:30 PM ET |
Green Tick | Cleared | OneID Check Cleared - Updated at 3:45 PM ET |
Grey Badge | Expired | OneID Check Expired - Updated at 1:00 PM ET |
Blue Gear | Contact Admin | OneID Check Contact Admin - Updated at 2:15 PM ET |
🔁 Reinitiate If Needed
If the status becomes:
Expired
Cancelled
Contact Admin
The Reinitiate OneID Check option becomes available in the three-dot menu.
You’ll need to enter the verification code again before confirming.
✅ Points to Remember
Checks remain disabled once initiated to prevent errors.
Candidates must complete the check within 14 days, or it expires.
Each status is updated in real-time and includes a tooltip with the latest timestamp.
The OneID check is visible across ATS, My Network, and candidate teasers.
